Patient Information
FAQ
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The hospital has 150 car parks available for patients and visitors.
Hospital reception is to the left of the main entrance, with a clearly visible sign directing you to the reception desk.
You will see a combination of administrators, nursing and specialist staff when you arrive and before your surgery – this may depend on the type of surgery you are having.
You may bring a support person with you and this person can stay with you until you are being prepared for surgery.
You’ll need to have the following forms, or access to the digital copies:
- Completed Health Questionnaire
- Medications you are currently on including any supplements and herbal remedies
- Any information that your surgeon or anaesthetist may have requested
- Insurance details
- Prior approval letter
- Method of payment
We will inform nominated persons when your surgery is completed, through the method of communication you have advised.
This depends on the type of surgery you are having – your specialist will confirm these details with you, but please contact us if you need any confirmation.
For whānau, family and friends
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There are 150 car parks available for patients and visitors.
Please check in with our friendly reception staff upon arrival.
Formal visiting hours are between 1pm and 7pm. You are welcome to arrange a visit outside these hours with our staff.
We have a children’s play area, with toys, games and video game consoles.
All overnight stays with patients are arranged and agreed upon prior to admission of the patient. Unless you have made arrangements prior, we generally will ask you to follow the visiting times.
Yes, however it is best to check with the nursing team to ensure that your loved one will tolerate what you bring in for them.
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